It is important to find your ideal target group, the people you should be selling to. A way to do this is to find your dream customer, those you absolutely love to work with and for. But have you ever thought about this?: It is equally important to know who you don’t want to work with. As much as you should work on your marketing to attract the customers you want, you may also need to fire some of your existing customers! Bear with me. Some people may think I’m crazy, but the thing is, a customer is not the same as a customer. Not all business is good business. As a rule of thumb, you … [Read more...]
Who Are They? Define Your Target Groups On More Than Just Dry Statistics!
In previous posts I’ve discussed why you can’t sell to absolutely everyone and how you need to find your dream customer, the best target group or groups to focus on. But how do we define those target groups? The classic way is to define them by demographical and geographical things like age, gender, income brackets, education level etc. In some cases, this is very relevant. In others, it doesn’t matter whatsoever! Whether demographics or location is relevant in your case or not, you are always going to have to drill down and find out more. You have to get to know these people like your best … [Read more...]
Your Dream Customer – How To Find Your Ideal Target Group
We may know that it’s not the most effective way to market to just try to reach everyone. The problem is, we just don’t know who are the right people for us to market to. How on earth do you figure out the best target group or groups for your business? Well, worry no more, because I am coming to your rescue ;) The biggest clue to your ideal target group are your existing customers. … [Read more...]
You Need to Communicate
If I had a dollar, pound or euro for each time I hear people complain about a customer, how they just don't understand this or that, I could probably have at least one free meal a week (even if it is only a sandwich). I recently came across this quote: “If you've told a child a thousand times and he still does not understand, then it is not the child who is the slow learner.” (Walter Barbee). It might as well say: “If you've told a prospective customer a thousand times and he still does not understand, then it is not the customer who is the slow learner.” It is not the customer's … [Read more...]
Don’t be afraid to narrow it down…
This is classic marketing and I have talked about this before. Find your target group, the one that is most likely to buy from you, and market to that group. Don't try to be everything to everybody. Find your dream customer and find more of those. However, I never said it was easy. And it can be scary. You are always aware that you could be losing out on someone who may, perhaps, in theory, possibly buy. We all do it. I do it myself. I constantly have to remind myself that I have to choose and narrow it down further - not try to be everything to everybody. Until now I have defined my … [Read more...]