When asked about their target group, many business owners say they sell to everybody. And it’s understandable. Who doesn’t want as many people as possible buying their products or services. I can totally relate. Sometimes you just want to stand there on the town square and shout to the world about what you are doing. Here’s the problem though. It’s never going to work. Why? … [Read more...]
There were some sharp entrepreneurs sharpening their game even further on Saturday!
The SMALL BUSINESS BRANDING day was held for the first time at a beautiful and unique location, the Blue Lagoon in Iceland. The BRANDit production was organized by its two founders; Bjarney Ludviksdottir, international director and producer, and Runa Magnus, the international branding lecturer, and author of the upcoming book “Branding Your X-Factor”. This special day was dedicated to small business owners and their executive team, and designed to give them insights into the 8 steps to sharpen their success with high-performance strategies from 8 leading European business and branding … [Read more...]
I Love It When People Can’t Stand Me!
I met a friend and former colleague the other day. She asked me what reaction I had got to my last blog post and email I sent out to my followers. The reason she asked was that someone had come to her and expressed her dislike. That person did not know how to react to my email, whose subject was: "No one wants to be an ass, do they, ...?" It was clear that this person was offended by this. My friend did ask them whether they had actually read the email, and it turns out that they did not, so there was no way they were going to get the joke - oh well... My reaction: Sheer joy! I thought … [Read more...]
Don’t Be An Ass – You Need To Do Market Research!
I woke from a bad dream the other day. I was working with a large group of people and suddenly I realised that they were just making up things about their target groups, rather than having any real information. And it reminded me of something I have always known, but one tends to forget. None of us can read minds! (If I am wrong, and you can, please get in touch because I really really really want to talk to you! :) Not only did I assume that they knew they had to do some research to get to know more about their target groups - and thereby assumed they could read my mind - they also assumed … [Read more...]
Get Your Customers to Get You Even More Business!
We all know that it's great when our customers are happy and spread the word, as I have discussed in other posts. However, we tend to just cross our fingers and hope for the best, rather than taking matters into our own hands to increase the chances of them referring more business to us. What, if anything, can we do? Be Great! You have to be worth people telling others about you. People will not refer others to boring businesses, or "just ok" businesses. They will however recommend businesses they think is great. So to start off with, you have to have a great product or service, but you also … [Read more...]
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