Most, if not all, of us have at some point or another known the feeling of rationally knowing something, but then at some point having it really hit home. Get it. Understand it fully and take it to heart. This happened to me in the past few days. Despite constantly reminding my clients and you, my dear reader, to be brave, to be different, to stand out from the crowd, encourage you to matter and mean something to someone, I realised that I myself have been hiding. I have been hiding a part of me as it if were the most terrible secret... We get so preoccupied with giving the customer what … [Read more...]