Once I went into a shop to look for snow pants for my daughter. As I came in there was no one in the store. In a little while a man comes out and when I ask him whether he has any snow pants for a 9-year-old girl he points absentmindedly in to a corner and says; "if we have them, they are over there". He then took up a newspaper and started reading! I didn't find any snow pants, and if I had, a don't think I would have bought them. Why should I? I got zero service. Then recently I went shopping at Wrentham Outlet just outside Boston. Like many women I know, I hate buying jeans. I love my … [Read more...]